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FREQUENTLY ASKED QUESTIONS:
When will I receive my order? Orders are shipped via Priority Mail with the majority showing up within 10 days. When will my credit card be charged? Cards are usually charged the night before shipment. What is the tracking number of my package? We don't send out tracking numbers. Contact us if you have not received your order within 10 days. ORDER PROBLEMS: Defective item - Contact us via mail, email or fax for a replacement. Item missing - Contact us via mail, email or fax for shipment. CD is blank - Very unlikely. Try another computer or ask someone for computer help. CONTACT INFO: Address: Speed Talk PO Box 527 Oshtemo, MI 49077 Email: Address below Fax: 269-544-2595 Phone: We are an Internet only company that can be reached via mail, email or fax. We do not have a business phone or phone staff. Email is by far your best option. RETURNS / REFUNDS: We sell books, videos, audio cds and software that can be easily digested and/or duplicated. Because of this, REFUNDS WILL NOT BE GIVEN FOR ANY REASON. We are not a Library. Defective items will be replaced though. Be aware, if you file a chargeback with your credit card company you will automatically be added to the negative customer database ChargeTrack(tm) used by credit card companies and merchants, which may effect your ability to make purchases or get credit in the future. Also, we reserve the right to file credit card fraud charges in your state -- most states treat this like check fraud and may result in jail time. Email: racingwebmaster@gmail.com STOP! - Did you read the FREQUENTLY ASKED QUESTIONS and ORDER PROBLEMS above? Note: We will not respond to emails that are answered above. |
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